Privacy Policy

This Privacy Policy explains how Zyndix ("we", "us", "our") collects, uses, and protects your personal data when you visit zyndix.com or contact us. We are committed to protecting your privacy and handling your data in line with the EU General Data Protection Regulation (GDPR) and Lithuanian law.

1. Who we are

Zyndix is an AI automation and software studio based in Vilnius, Lithuania.

For any privacy questions or to exercise your rights, contact us at ingrida@zyndix.com.

2. What data we collect

We only collect data you give us or that is needed to run our website.

We do not intentionally collect special-category data (health, religion, etc.). Please don't send it to us.

3. How we use your data

We use your data to:

• Respond to your enquiries and provide the services you ask for.
• Schedule and run your free audit or other meetings.
• Send you information you've requested or that's relevant to a shared project.
• Improve our website and understand how visitors use it.
• Meet our legal and accounting obligations.

We do not sell your data, and we don't use it for automated decision-making that affects you legally.

4. Legal basis for processing

Under the GDPR, we process your data on these grounds:

You can withdraw consent at any time (see Section 8).

5. Who we share data with

We share data only with trusted service providers who help us run our business, and only as needed:

Each provider processes data under its own privacy terms and our data-processing agreements. Some may process data outside the EU/EEA; where they do, we rely on appropriate safeguards such as the EU Standard Contractual Clauses. We may also disclose data if required by law.

6. How long we keep it

We keep your data only as long as needed for the purposes above:

• —Enquiry and contact data — for as long as needed to respond and for a reasonable follow-up period.
• —Client data — for the duration of our work together and as required by law (e.g. accounting records).
• —Analytics data — per the retention settings of our analytics tools.

When data is no longer needed, we delete or anonymise it.

7. Cookies

Our website uses cookies and similar technologies to function, understand usage, and measure advertising:

When you first visit, we ask for your consent to non-essential cookies via our consent banner, and we honour your choice (Consent Mode). You can change or withdraw your cookie preferences at any time through the banner or your browser settings.

8. Your rights

Under the GDPR, you have the right to:

You also have the right to lodge a complaint with the Lithuanian State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija, vdai.lrv.lt). To exercise any of these, email ingrida@zyndix.com. We'll respond within the timeframes the law requires (usually within one month).

9. How we protect your data

We use appropriate technical and organisational measures to keep your data secure, including encrypted connections (SSL), access controls, and trusted, security-conscious providers. No method of transmission over the internet is 100% secure, but we work to protect your data and review our practices regularly.

10. Third-party links

Our website may link to other sites (for example, our live platforms or social profiles). We're not responsible for the privacy practices of those sites — please review their policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows the latest version. Significant changes will be noted on this page.

12. Contact us

For any questions about this policy or your data: