Privacy Policy

Introduction

At Zyndix, we value your privacy and are committed to protecting the personal data you share with us. As a B2B digital agency based in Lithuania, we prioritize transparency and accountability in how we handle your information. This Privacy Policy outlines what data we collect, how it is used and protected, and your rights as a user in compliance with GDPR.

Data Collection

We collect the following information through our website forms to better serve your business needs:

Name
Email Address
Company Name
Company Website URL
Phone Number

This data enables us to provide tailored consultations, improve our services, and keep you updated on relevant developments.

Additionally, we use tools such as Google Analytics and Google Tag Manager to track visitor behavior on our website for performance optimization. These tools collect non-personal data such as IP addresses, browser types, and pages visited, helping us enhance your browsing experience.

Data Usage

The data we collect is used for the following purposes:

Consultations and Service Delivery

- To understand your business needs and provide customized AI and automation solutions.
- To maintain effective communication throughout the service process.

Service Updates and Relevant Communication

- To share updates about our services, technologies, and industry insights that may benefit your business.

Website Performance and Analytics

- To analyze visitor behavior using third-party tools like Google Analytics and Google Tag Manager, ensuring our website meets user expectations.

CRM and Automation Tools

- To manage client interactions and deliver personalized follow-ups using secure customer relationship management (CRM) and automation tools.

We only use your data for its intended purpose and do not sell or share your information with unauthorized third parties.

Data Protection

Zyndix implements industry-standard security measures to protect your personal data. These measures include:

Encrypted Communications: All data transmission is secured using encryption protocols to prevent unauthorized access.
Restricted Access: Access to collected data is limited to authorized Zyndix personnel and third-party service providers required for service delivery.
Secure Storage: Your data is stored on secure servers with robust protection protocols in place.

We evaluate and update our security practices regularly to maintain high protection standards.

User Rights

Under the GDPR, you have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You have the right to correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your data, subject to legal or contractual obligations.
Withdrawal of Consent: You may withdraw your consent for data processing at any time.
Data Portability: You have the right to request your data be provided in a structured, commonly used format.

To exercise these rights, please contact us using the information provided below.

Contact Information

If you have any privacy-related requests, concerns, or questions, feel free to reach out to us:

Email: support@zyndix.com
Phone: +37069647711
Address: Zyndix, Gedimino pr. 28, LT-01104 Vilnius, Lithuania.

We strive to respond promptly to all inquiries and protect your rights as a valued user.

GDPR Compliance

At Zyndix, we adhere strictly to GDPR regulations to ensure transparency and user control over their data. We only collect and process information that is necessary, with your consent, or as required to fulfill legal and contractual obligations. Your privacy and trust are paramount to us, and we are fully committed to protecting your personal information.

By using our website or services, you acknowledge and agree to this Privacy Policy. Amendments to this policy, when applicable, will be updated on our website, and you will be notified for significant changes.

Thank you for trusting Zyndix with your business needs and personal information.