AI chatbots for useful customer conversations.
We build chatbots that help visitors find information, submit a request or take an agreed next step. The scope defines the content they can use, the channels they serve and when a conversation should move to your team.
Start with a free 30-minute call.
A clear route to a person
Some questions need judgment or information the chatbot cannot access. We design the handoff so the conversation and relevant details can reach the right person.
Three gaps, one starting point.
A website chatbot can close all three when the content, actions and handoff are in the agreed scope.
After-hours inquiries go unanswered
Someone visits at 9pm with a question. No reply until tomorrow — and by then they've gone with whoever answered first.
Your team answers the same questions all day
"How much is it?" "Are you open?" "Do you do X?" Hours a week spent typing answers a chatbot could give from your approved information.
Your website is a dead end
Visitors land, look around, and leave — no conversation, no captured contact, no next step. Traffic in, nothing out.
A conversation, with an agreed next step.
It answers from the information you approve, can take the actions included in the scope, and has a route to your team when the question is outside that scope.
Available when the widget is live
Visitors can start a conversation on your site without waiting for office hours — within the topics the chatbot is set up to handle.
Answers from your approved information
It retrieves from your website, FAQs and documents. That is not the same as training a new model, and it will still need a person when the source material does not cover the question.
Captures requests
When the scope includes it, the chatbot can collect names, details and intent in the chat and pass them into your CRM.
Can book a meeting
Connected to your calendar, it can turn a question into a confirmed appointment — when that action is part of the project.
Channels agreed in the scope
Website chat is the usual starting point. WhatsApp, Messenger or another channel can be included when that channel’s API access is available and the project covers it.
A chatbot or an agent?
A chatbot is a conversation on your site or a messaging channel, and it can take agreed actions such as capturing a request or booking a slot. An AI agent is a broader purchased scope — a defined job carried out across your systems.
Explore AI AgentsIllustrative conversations, typical outcomes.
These are example chats, not recordings from a live client chatbot. What the bot can answer, capture or book depends on the content, tools and channels in the project scope.
From approved information to a live conversation.
We connect it to your content
Your website, FAQs and documents become the sources it can retrieve from — so it answers from your information, not the open internet.
CalendarCRMWe connect the agreed tools
Calendar, CRM or a handoff to your team, so it can take the actions included in the scope — not only reply.
WhatsAppMessengerWe put it on the agreed channels
Website chat first. WhatsApp, Messenger or another channel only when that channel is available and in scope. Then we review it on real conversations.
A practical AI chatbot for business.
Service businesses with after-hours inquiries
Clinics, salons, studios, agencies — capture the requests that used to wait until morning.
Sites flooded with the same questions
Let the chatbot handle the repetitive "how much / are you open / do you do X" from your approved answers, and pass the rest to a person.
Anyone who wants more from their traffic
Turn passive visitors into captured, qualified contacts — every visit becomes a possible conversation.
A conversation assistant connected to the team’s knowledge.
Our support-assistant project retrieves from past support conversations and hands uncertain questions to a person, with the thread attached. It is a related example of a knowledge-backed conversation, not a claim that every chatbot includes the same channels or actions. See also the AI agents service when the purchased scope is a job across your systems.
Explore the support-assistant buildAI chatbot development, answered.
AI agent development
When the purchased scope is a defined job across your systems, not only a conversation.
Private AI & knowledge systems
Retrieval from approved documents — the knowledge layer a chatbot can use.
Support-assistant project
A Chatwoot assistant that retrieves from past support conversations and hands off to a person.
What should the chatbot be able to help with?
Bring the questions visitors already ask and the next step you want them to take. Start with a free 30-minute call.